Step 2: Connection Issues - Unable to Connect to Computer
In this step, you’ll troubleshoot the machine’s inability to connect to the computer
2.1 Unable to Connect to Computer-Checking the Emergency Stop Switch
Before use, make sure the emergency stop switch on the right side has been rotated and released, allowing the machine to start normally.Before use, make sure the emergency stop switch on the right side has been rotated
2.2 Unable to Connect to Computer-Checking the Power Light
Translator
Check if the machine’s power indicator light is on, which indicates that the machine is powered properly.
When the power button indicator light keeps flashing:
Step 1: Press and hold the power button on the machine to turn it off, then unplug the USB cable and the power cord.
Step 2: Reinsert the USB cable and power cord into the machine.
Step 3: Briefly press the power button on the machine to turn it on. The machine should start up normally.
If the indicator light still keeps flashing after completing the above steps, please install the software patch:
