FAQ

GM1 Series FAQs

Why need "Z Down 2mm"

Laser light waist is generally 1-3mm, and cutting hope that the smaller the spot the better, when you cut thick objects, the laserpenetratesthe object in depth 1-3mm, the light will be dispersed, at this time, the back of the cut object will be black, in order to solve this problem, in the cutting of the laser will be sunk, will be effective in solving this problem!

Which engraving software is supported?

LaserGrbl (Free)(Win XP, Win 7, Win 8, Win 10, Win 11)

LightBurn (Paid-30 Day Free Trial)(Mac OS, Linux, Win XP, Win 7, Win 8, Win 10, Win 11)

What materials can be engraved?

Metal, Glass, Ceramic, Wood, plastic (opaque), cloth, leather, and other materials that can be burned by laser.

Can I engrave metal and stainless steel?

You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

How long is the warranty period?

1 Year for laser machines & laser modules. (We will send you the corresponding non-artificially damaged parts for free).

What accessories do I need to buy to engrave cylindrical objects?

Need to purchase Gluwphy GP101X Rotary Roller as an accessory to sculpt the cylindrical surface.

What is the offset of the Red Cross?

The red cross has an offset from the centre of the laser of (-12mm in the x-axis and -12mm in the y-axis).

Accessories FAQs

Do I need to buy a Riser Base to support the Rotary Kit?

The x-axis inside the machine is rotatable, ensuring that no additional Riser Base is required when using Rotary Kits.

So you can save money on a Riser Base, but get a better experience!

Can it still be a CLASS 1 laser when using Rotary Kits?

Of course, there is no need to add a Riser Base to our machines when using Rotary Kits, so it's perfectly possible to do a fully enclosed laser, CLASS 1 Laser

Are honeycomb panels well placed inside the machine?

Yes, there are slot locations on the base of the machine for honeycomb panels that can easily be placed.

If you have anyother questions, please feel free to contact us.